TERMS AND CONDITIONS
Last updatedSeptember 01, 2025
AGREEMENT TO OUR LEGAL TERMS
We are Trinity Security Korlátolt Felelősségű Társaság, doing business as Trinity Security Kft. ("Company," "we," "us," "our"), a company registered inHungary at Trinity Security Kft., Biharnagybajom, 4172 Rákóczi út 38.. Our VAT number is 32028452-2-09.
We operate the website https://trinity-guard.com (the "Site"), the mobile application Trinity Guard (the "App"), as well as any other related products and services that refer or link to these legal terms (the "Legal Terms") (collectively, the "Services").
You can contact us by phone at +36703247525, email at info@trinityguard.hu, or by mail to Trinity Security Kft., Biharnagybajom, 4172 Rákóczi út 38., Hungary.
These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you"), and Trinity Security Korlátolt Felelősségű Társaság, concerning your access to and use of the Services. You agree that by accessing the Services, you have read, understood, and agreed to be bound by all of these Legal Terms. IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.
We will provide you with prior notice of any scheduled changes to the Services you are using. The modified Legal Terms will become effective upon posting or notifying you by info@trinityguard.hu, as stated in the email message. By continuing to use the Services after the effective date of any changes, you agree to be bound by the modified terms.
TheServices are intended for users who are at least 18 years old. Persons under the ageof 18 are not permitted to use or register for the Services.
We recommend that you print a copy of these Legal Terms for your records.
TABLE OF CONTENTS
1. OUR SERVICES
The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Services from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.
The Services are not tailored to comply with industry-specific regulations (Health Insurance Portability and Accountability Act (HIPAA), Federal Information Security Management Act (FISMA), etc.), so if your interactions would be subjected to such laws, you may not use the Services. You may not use the Services in a way that would violate the Gramm-Leach-Bliley Act (GLBA).
2. INTELLECTUAL PROPERTY RIGHTS
Our intellectual property
We are the owner or the licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics in the Services (collectively, the "Content"), as well as the trademarks, service marks, and logos contained therein (the "Marks").
Our Content and Marks are protected by copyright and trademark laws (and various other intellectual property rights and unfair competition laws) and treaties in the United States and around the world.
The Content and Marks are provided in or through the Services "AS IS" for your internal business purpose only.
Your use of our Services
Subject to your compliance with these Legal Terms, including the "PROHIBITED ACTIVITIES" section below, we grant you a non-exclusive, non-transferable, revocable license to: - access the Services; and
- download or print a copy of any portion of the Content to which you have properly gained access,
solely for your internal business purpose.
Except as set out in this section or elsewhere in our Legal Terms, no part of the Services and no Content or Marks may be copied, reproduced,aggregated, republished, uploaded, posted, publicly displayed, encoded,translated, transmitted, distributed, sold, licensed, or otherwise exploitedfor any commercial purpose whatsoever, without our express prior writtenpermission.
If you wish to make any use of the Services, Content, or Marks other than as set out in this section or elsewhere in our Legal Terms, please address your request to: info@trinityguard.hu. If we ever grant you the permission to post, reproduce, or publicly display any part of our Services or Content, you must identify us as the owners or licensors of the Services, Content, or Marks and ensure that any copyright or proprietary notice appears or is visible on posting, reproducing, or displaying our Content.
We reserve all rights not expressly granted to you in and to the Services, Content, and Marks.
Any breach of these Intellectual Property Rights will constitute a material breach of our Legal Terms and your right to use our Services will terminate immediately.
Your submissions
Please review this section and the "PROHIBITED ACTIVITIES" section carefully prior to using our Services to understand the (a) rights you give us and (b) obligations you have when you post or upload any content through the Services.
Submissions: By directly sending us any question, comment, suggestion, idea, feedback, or other information about the Services ("Submissions"), you agree to assign to us all intellectual property rights in such Submission. You agree that we shall own this Submission and be entitled to its unrestricted use and dissemination for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you.
You are responsible for what you post or upload: By sending us Submissions through any part of the Services you:
- confirm that you have read and agree with our "PROHIBITED ACTIVITIES" and will not post, send, publish, upload, or transmit through the Services any Submission that is illegal, harassing, hateful, harmful, defamatory, obscene, bullying, abusive, discriminatory, threatening to any person or group, sexually explicit, false, inaccurate, deceitful, or misleading;
- to the extent permissible by applicable law, waive any and all moral rights to any such Submission;
- warrant that any such Submission are original to you or that you have the necessary rights and licenses to submit such Submissions and that you have full authority to grant us the above-mentioned rights in relation to your Submissions; and
- warrant and represent that your Submissions do not constitute confidential information.
You are solely responsible for your Submissions and you expressly agree to reimburse us for any and all losses that we may suffer because of your breach of (a) this section, (b) any third party’s intellectual property rights, or (c) applicable law.
By using the Services, you represent and warrant that:(1) all registration information you submitwill be true, accurate, current, and complete; (2) you will maintain the accuracy of such information and promptly update such registration information as necessary;(3) you have the legal capacity and you agree to comply with these Legal Terms;(4) you are not aminor in the jurisdiction in which you reside; (5) you will not access the Services through automated or non-human means, whether through a bot, script orotherwise; (6) you will not use the Services for any illegal or unauthorized purpose; and (7) your use of the Services will not violate any applicable law or regulation.
If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Services (or any portion thereof).
You may be required to register to use the Services. You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.
We accept the following forms of payment:
- Stripe
You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Services. You further agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, so that we can complete your transactions and contact you as needed. Sales tax will be added to the price of purchases as deemed required by us. We may change prices at any time. All payments shall be in EUR, USD, HUF.
You agree to pay all charges at the prices then in effect for your purchases and any applicable shipping fees, and you authorize us to charge your chosen payment provider for any such amounts upon placing your order. We reserve the right to correct any errors or mistakes in pricing, even if we have already requested or received payment.
We reserve the right to refuse any order placed through the Services. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same payment method, and/or orders that use the same billing or shipping address. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.
6. SUBSCRIPTIONS
Billing and Renewal
We will send a notification by email and also display it on the platform. After expiration, a 8-day grace period applies. Renewal is manual.
Free Trial
We offer a 14-day free trial to new users who register with the Services. The account will not be charged and the subscription will be suspended until upgraded to a paid version at the end of the free trial.
Cancellation
You can cancel your subscription at any time by contacting us using the contact information provided below. Your cancellation will take effect at the end of the current paid term. If you have any questions or are unsatisfied with our Services, please email us at info@trinityguard.hu.
Fee Changes
We may, from time to time, make changes to the subscription fee and will communicate any price changes to you in accordance with applicable law.
7. SOFTWARE
We may include software for use in connection with our Services. If such software is accompanied by an end user license agreement ("EULA"), the terms of the EULA will govern your use of the software. If such software is not accompanied by a EULA, then we grant to you a non-exclusive, revocable, personal, and non-transferable license to use such software solely in connection with our services and in accordance with these Legal Terms. Any software and any related documentation is provided "AS IS" without warranty of any kind, either express or implied, including, without limitation, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. You accept any and all risk arising out of use or performance of any software. You may not reproduce or redistribute any software except in accordance with the EULA or these Legal Terms.
You may not access or use the Services for any purpose other than that for which we make the Services available. The Services may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us.
As a user of the Services, you agree not to:
- Systematically retrieve data or other content from the Services to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
- Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords.
- Circumvent, disable, or otherwise interfere with security-related features of the Services, including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the Services and/or the Content contained therein.
- Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Services.
- Use any information obtained from the Services in order to harass, abuse, or harm another person.
- Make improper use of our support services or submit false reports of abuse or misconduct.
- Use the Services in a manner inconsistent with any applicable laws or regulations.
- Engage in unauthorized framing of or linking to the Services.
- Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material, including excessive use of capital letters and spamming (continuous posting of repetitive text), that interferes with any party’s uninterrupted use and enjoyment of the Services or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Services.
- Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.
- Delete the copyright or other proprietary rights notice from any Content.
- Attempt to impersonate another user or person or use the username of another user.
- Upload or transmit (or attempt to upload or to transmit) any material that acts as a passive or active information collection or transmission mechanism, including without limitation, clear graphics interchange formats ("gifs"), 1×1 pixels, web bugs, cookies, or other similar devices (sometimes referred to as "spyware" or "passive collection mechanisms" or "pcms").
- Interfere with, disrupt, or create an undue burden on the Services or the networks or services connected to the Services.
- Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Services to you.
- Attempt to bypass any measures of the Services designed to prevent or restrict access to the Services, or any portion of the Services.
- Copy or adapt the Services' software, including but not limited to Flash, PHP, HTML, JavaScript, or other code.
- Except as permitted by applicable law, decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Services.
- Except as may be the result of standard search engine or Internet browser usage, use, launch, develop, or distribute any automated system, including without limitation, any spider, robot, cheat utility, scraper, or offline reader that accesses the Services, or use or launch any unauthorized script or other software.
- Use a buying agent or purchasing agent to make purchases on the Services.
- Make any unauthorized use of the Services, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email, or creating user accounts by automated means or under false pretenses.
- Use the Services as part of any effort to compete with us or otherwise use the Services and/or the Content for any revenue-generating endeavor or commercial enterprise.
- Sell or otherwise transfer your profile.
- Use the Services to advertise or offer to sell goods and services.
9. USER GENERATED CONTRIBUTIONS
The Services does not offer users to submit or post content. We may provide you with the opportunity to create, submit, post, display, transmit, perform, publish, distribute, or broadcast content and materials to us or on the Services, including but not limited to text, writings, video, audio, photographs, graphics, comments, suggestions, or personal information or other material (collectively, "Contributions"). Contributions may be viewable by other users of the Services and through third-party websites. As such, any Contributions you transmit may be treated in accordance with the Services' Privacy Policy. When you create or make available any Contributions, you thereby represent and warrant that:
- The creation, distribution, transmission, public display, or performance, and the accessing, downloading, or copying of your Contributions do not and will not infringe the proprietary rights, including but not limited to the copyright, patent, trademark, trade secret, or moral rights of any third party.
- You are the creator and owner of or have the necessary licenses, rights, consents, releases, and permissions to use and to authorize us, the Services, and other users of the Services to use your Contributions in any manner contemplated by the Services and these Legal Terms.
- You have the written consent, release, and/or permission of each and every identifiable individual person in your Contributions to use the name or likeness of each and every such identifiable individual person to enable inclusion and use of your Contributions in any manner contemplated by the Services and these Legal Terms.
- Your Contributions are not false, inaccurate, or misleading.
- Your Contributions are not unsolicited or unauthorized advertising, promotional materials, pyramid schemes, chain letters, spam, mass mailings, or other forms of solicitation.
- Your Contributions are not obscene, lewd, lascivious, filthy, violent, harassing, libelous, slanderous, or otherwise objectionable (as determined by us).
- Your Contributions do not ridicule, mock, disparage, intimidate, or abuse anyone.
- Your Contributions are not used to harass or threaten (in the legal sense of those terms) any other person and to promote violence against a specific person or class of people.
- Your Contributions do not violate any applicable law, regulation, or rule.
- Your Contributions do not violate the privacy or publicity rights of any third party.
- Your Contributions do not violate any applicable law concerning child pornography, or otherwise intended to protect the health or well-being of minors.
- Your Contributions do not include any offensive comments that are connected to race, national origin, gender, sexual preference, or physical handicap.
- Your Contributions do not otherwise violate, or link to material that violates, any provision of these Legal Terms, or any applicable law or regulation.
Any use of the Services in violation of the foregoing violates these Legal Terms and may result in, among other things, termination or suspension of your rights to use the Services.
You and Services agree that we may access, store, process, and use any information and personal data that you provide following the terms of the Privacy Policy and your choices (including settings).
By submitting suggestions or other feedback regarding the Services, you agree that we can use and share such feedback for any purpose without compensation to you.
We do not assert any ownership over your Contributions. You retain full ownership of all of your Contributions and any intellectual property rights or other proprietary rights associated with your Contributions. We are not liable for any statements or representations in your Contributions provided by you in any area on the Services. You are solely responsible for your Contributions to the Services and you expressly agree to exonerate us from any and all responsibility and to refrain from any legal action against us regarding your Contributions.
11. MOBILE APPLICATION LICENSE
Use License
If you access the Services via the App, then we grant you a revocable, non-exclusive, non-transferable, limited right to install and use the App on wireless electronic devices owned or controlled by you, and to access and use the App on such devices strictly in accordance with the terms and conditions of this mobile application license contained in these Legal Terms. You shall not: (1) except as permitted by applicable law, decompile, reverse engineer, disassemble, attempt to derive the source code of, or decrypt the App; (2) make any modification, adaptation, improvement, enhancement, translation, or derivative work from the App; (3) violate any applicable laws, rules, or regulations in connection with your access or use of the App; (4) remove, alter, or obscure any proprietary notice (including any notice of copyright or trademark) posted by us or the licensors of the App; (5) use the App for any revenue-generating endeavor, commercial enterprise, or other purpose for which it is not designed or intended; (6) make the App available over a network or other environment permitting access or use by multiple devices or users at the same time; (7) use the App for creating a product, service, or software that is, directly or indirectly, competitive with or in any way a substitute for the App; (8) use the App to send automated queries to any website or to send any unsolicited commercial email; or (9) use any proprietary information or any of our interfaces or our other intellectual property in the design, development, manufacture, licensing, or distribution of any applications, accessories, or devices for use with the App.
Apple and Android Devices
The following terms apply when you use the App obtained from either the Apple Store or Google Play (each an "App Distributor") to access the Services: (1) the license granted to you for our App is limited to a non-transferable license to use the application on a device that utilizes the Apple iOS or Android operating systems, as applicable, and in accordance with the usage rules set forth in the applicable App Distributor’s terms of service; (2) we are responsible for providing any maintenance and support services with respect to the App as specified in the terms and conditions of this mobile application license contained in these Legal Terms or as otherwise required under applicable law, and you acknowledge that each App Distributor has no obligation whatsoever to furnish any maintenance and support services with respect to the App; (3) in the event of any failure of the App to conform to any applicable warranty, you may notify the applicable App Distributor, and the App Distributor, in accordance with its terms and policies, may refund the purchase price, if any, paid for the App, and to the maximum extent permitted by applicable law, the App Distributor will have no other warranty obligation whatsoever with respect to the App; (4) you represent and warrant that (i) you are not located in a country that is subject to a US government embargo, or that has been designated by the US government as a "terrorist supporting" country and (ii) you are not listed on any US government list of prohibited or restricted parties; (5) you must comply with applicable third-party terms of agreement when using the App, e.g., if you have a VoIP application, then you must not be in violation of their wireless data service agreement when using the App; and (6) you acknowledge and agree that the App Distributors are third-party beneficiaries of the terms and conditions in this mobile application license contained in these Legal Terms, and that each App Distributor will have the right (and will be deemed to have accepted the right) to enforce the terms and conditions in this mobile application license contained in these Legal Terms against you as a third-party beneficiary thereof.
12. SERVICES MANAGEMENT
We reserve the right, but not the obligation, to: (1) monitor the Services for violations of these Legal Terms; (2) take appropriate legal action against anyone who, in our sole discretion, violates the law or these Legal Terms, including without limitation, reporting such user to law enforcement authorities; (3) in our sole discretion and without limitation, refuse, restrict access to, limit the availability of, or disable (to the extent technologically feasible) any of your Contributions or any portion thereof; (4) in our sole discretion and without limitation, notice, or liability, to remove from the Services or otherwise disable all files and content that are excessive in size or are in any way burdensome to our systems; and (5) otherwise manage the Services in a manner designed to protect our rights and property and to facilitate the proper functioning of the Services.
13. PRIVACY POLICY
We care about data privacy and security. Please review our Privacy Policy:https://trinity-guard.com/privacy-policy.pdf. By using the Services, you agree to be bound by our Privacy Policy, which is incorporated into these Legal Terms. Please be advised the Services are hosted in Hungary. If you access the Services from any other region of the world with laws or other requirements governing personal data collection, use, or disclosure that differ from applicable laws in Hungary, then through your continued use of the Services, you are transferring your data to Hungary, and you expressly consent to have your data transferred to and processed in Hungary.
14. TERM AND TERMINATION
These Legal Terms shall remain in full force and effect while you use the Services. WITHOUT LIMITING ANY OTHER PROVISION OF THESE LEGAL TERMS, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SERVICES (INCLUDING BLOCKING CERTAIN IP ADDRESSES), TO ANY PERSON FOR ANY REASON OR FOR NO REASON, INCLUDING WITHOUT LIMITATION FOR BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN THESE LEGAL TERMS OR OF ANY APPLICABLE LAW OR REGULATION. WE MAY TERMINATE YOUR USE OR PARTICIPATION IN THE SERVICES OR DELETE YOUR ACCOUNT AND ANY CONTENT OR INFORMATION THAT YOU POSTED AT ANY TIME, WITHOUT WARNING, IN OUR SOLE DISCRETION.
If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party. In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive redress.
15. MODIFICATIONS AND INTERRUPTIONS
We reserve the right to change, modify, or remove the contents of the Services at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Services. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Services.
We cannot guarantee the Services will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Services, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Services at any time or for any reason without notice to you. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Services during any downtime or discontinuance of the Services. Nothing in these Legal Terms will be construed to obligate us to maintain and support the Services or to supply any corrections, updates, or releases in connection therewith.
16. GOVERNING LAW
These Legal Terms are governed by and interpreted following the laws of Hungary, and the use of the United Nations Convention of Contracts for the International Sales of Goods is expressly excluded. If your habitual residence is in the EU, and you are a consumer, you additionally possess the protection provided to you by obligatory provisions of the law in your country to residence. Trinity Security Korlátolt Felelősségű Társaság and yourself both agree to submit to the non-exclusive jurisdiction of the courts of Debrecen, which means that you may make a claim to defend your consumer protection rights in regards to these Legal Terms in Hungary, or in the EU country in which you reside.
17. DISPUTE RESOLUTION
Informal Negotiations
To expedite resolution and control the cost of any dispute, controversy, or claim related to these Legal Terms (each a "Dispute" and collectively, the "Disputes") brought by either you or us (individually, a "Party" and collectively, the "Parties"), the Parties agree to first attempt to negotiate any Dispute (except those Disputes expressly provided below) informally for at least __________ days before initiating arbitration. Such informal negotiations commence upon written notice from one Party to the other Party.
Binding Arbitration
Any dispute arising from the relationships between the Parties to these Legal Terms shall be determined by one arbitrator who will be chosen in accordance with the Arbitration and Internal Rules of the European Court of Arbitration being part of the European Centre of Arbitration having its seat in Strasbourg, and which are in force at the time the application for arbitration is filed, and of which adoption of this clause constitutes acceptance. The seat of arbitration shall be Debrecen, Hungary. The language of the proceedings shall be HUNGARIAN. Applicable rules of substantive law shall be the law of Hungary.
Restrictions
The Parties agree that any arbitration shall be limited to the Dispute between the Parties individually. To the full extent permitted by law, (a) no arbitration shall be joined with any other proceeding; (b) there is no right or authority for any Dispute to be arbitrated on a class-action basis or to utilize class action procedures; and (c) there is no right or authority for any Dispute to be brought in a purported representative capacity on behalf of the general public or any other persons.
Exceptions to Informal Negotiations and Arbitration
The Parties agree that the following Disputes are not subject to the above provisions concerning informal negotiations binding arbitration: (a) any Disputes seeking to enforce or protect, or concerning the validity of, any of the intellectual property rights of a Party; (b) any Dispute related to, or arising from, allegations of theft, piracy, invasion of privacy, or unauthorized use; and (c) any claim for injunctive relief. If this provision is found to be illegal or unenforceable, then neither Party will elect to arbitrate any Dispute falling within that portion of this provision found to be illegal or unenforceable and such Dispute shall be decided by a court of competent jurisdiction within the courts listed for jurisdiction above, and the Parties agree to submit to the personal jurisdiction of that court.
18. CORRECTIONS
There may be information on the Services that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Services at any time, without prior notice.
19. DISCLAIMER
THE SERVICES ARE PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SERVICES AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SERVICES' CONTENT OR THE CONTENT OF ANY WEBSITES OR MOBILE APPLICATIONS LINKED TO THE SERVICES AND WE WILL ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY (1) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT AND MATERIALS, (2) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE SERVICES, (3) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (4) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SERVICES, (5) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE SERVICES BY ANY THIRD PARTY, AND/OR (6) ANY ERRORS OR OMISSIONS IN ANY CONTENT AND MATERIALS OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICES. WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE SERVICES, ANY HYPERLINKED WEBSITE, OR ANY WEBSITE OR MOBILE APPLICATION FEATURED IN ANY BANNER OR OTHER ADVERTISING, AND WE WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND ANY THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES. AS WITH THE PURCHASE OF A PRODUCT OR SERVICE THROUGH ANY MEDIUM OR IN ANY ENVIRONMENT, YOU SHOULD USE YOUR BEST JUDGMENT AND EXERCISE CAUTION WHERE APPROPRIATE.
20. LIMITATIONS OF LIABILITY
IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THEAMOUNT PAID, IF ANY, BY YOU TO US.CERTAIN US STATE LAWS AND INTERNATIONAL LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.
21. INDEMNIFICATION
You agree todefend, indemnify, and hold us harmless, including our subsidiaries,affiliates, and all of our respective officers, agents, partners, andemployees, from and against any loss, damage, liability, claim, or demand, includingreasonable attorneys’ fees and expenses, made by any third party due to orarising out of: (1) use of the Services; (2) breach of these Legal Terms; (3) any breach of your representations and warranties set forth in these Legal Terms; (4) your violation of the rights of a third party, including but not limited to intellectual property rights; or (5) any overt harmful act toward any other user of the Services with whom you connected via the Services. Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it.
22. USER DATA
We will maintaincertain data that you transmit to the Services for the purpose of managing theperformance of the Services, as well as data relating to your use of the Services. Although we perform regular routine backupsof data, you are solely responsible for all data that you transmit or thatrelates to any activity you have undertaken using the Services. You agreethat we shall have no liability to you for any loss or corruption of any suchdata, and you hereby waive any right of action against us arising from any suchloss or corruption of such data.
23. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES
Visiting the Services, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the Services, satisfy any legal requirement that such communication be in writing. YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SERVICES. You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records, or to payments or the granting of credits by any means other than electronic means.
24. CALIFORNIA USERS AND RESIDENTS
If any complaintwith us is not satisfactorily resolved, you can contact the ComplaintAssistance Unit of the Division of Consumer Services of the CaliforniaDepartment of Consumer Affairs in writing at 1625 North Market Blvd., Suite N112, Sacramento, California 95834 or by telephone at (800) 952-5210 or (916)445-1254.
25. MISCELLANEOUS
These Legal Terms and any policies or operating rules posted by us on the Services or in respect to the Services constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Legal Terms shall not operate as a waiver of such right or provision. These Legal Terms operate to the fullest extent permissible by law. We may assign any or all of our rights and obligations to others at any time. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control. If any provision or part of a provision of these Legal Terms is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Legal Terms and does not affect the validity and enforceability of any remaining provisions. There is no joint venture, partnership, employment or agency relationship created between you and us as a result of these Legal Terms or use of the Services. You agree that these Legal Terms will not be construed against us by virtue of having drafted them. You hereby waive any and all defenses you may have based on the electronic form of these Legal Terms and the lack of signing by the parties hereto to execute these Legal Terms.
26. 1. INTRODUCTION AND DEFINITIONS
1.1. These Terms and Conditions (hereinafter: “T&C”) govern the rights and obligations related to the use of the Trinity Guard digital patrol monitoring and shift scheduling system (hereinafter: “Service”), operated by Trinity Security Limited Liability Company (registered office: 4172 Biharnagybajom, Rákóczi út 38., Hungary; company registration number: 09-09-034174; tax number: 32028452-2-09; hereinafter: “Provider”).1.2. The hosting and necessary server capacity for operating the Service are provided by Rackforest Ltd. (registered office: 1132 Budapest, Victor Hugo Street 11., 5th floor, Hungary; company registration number: 01-09-914299; tax number: 14585167-2-41).1.3. These T&C apply to all functions and related services provided by the Provider, including but not limited to:• shift scheduling interface,• management of checkpoints,• incident reporting and documentation,• working hours tracking,• real-time geolocation,• communication modules,• statistical and reporting tools,• mobile and web applications related to the Service.1.4. To use the Service, the User must complete an online registration, which includes a 14-day free trial period. After the trial period, the Service is only available with a paid subscription. Subscription fees may be paid via Stripe (credit/debit card or other supported payment methods) or by bank transfer.1.5. By downloading and using the mobile application, the User expressly accepts these T&C and consents to the Provider recording the GPS location of their device during working or service hours and making such data accessible to their employer.1.6. Definitions used in these T&C:• Provider: Trinity Security Limited Liability Company.• User: Any natural or legal person registered for the Service.• Subscriber: A User with an active paid subscription.• Free Trial Period: A 14-day period after registration during which the Service is provided free of charge.• Subscription Fee: The amount payable for use of the Service, as published on the Provider’s website.• Service: All features, modules, and related supplementary services of the Trinity Guard system.
27. 2. ACCEPTANCE AND ENTRY INTO FORCE OF THE T&C
2.1. Use of the Service is permitted only after reading and expressly accepting these T&C. During registration and/or subscription, the User must explicitly declare that they have read and accepted the contents of these T&C.2.2. The T&C may be accepted in the following ways:a) Online registration – by checking the designated checkbox before clicking “Register” (or an equivalent button), thereby confirming that the User has read and accepted both these T&C and the Privacy Policy.b) Subscription purchase – by completing the payment process, the User declares that they accept these T&C and agree to be bound by them.2.3. By accepting the T&C, an open-ended contractual relationship is established between the User and the Provider, effective from the date the Provider confirms the User’s registration.2.4. The Provider reserves the right to unilaterally amend these T&C if necessary due to changes in legislation, modifications to the scope of services, introduction of new features, or other operational reasons.2.5. The Provider shall notify Users of any amendments at least 15 days prior to their effective date, via electronic means (e.g., email or notification within the User’s account).2.6. If the User does not accept the amendment, they are entitled to terminate the use of the Service with immediate effect and at no cost. Such termination must be communicated to the Provider in writing (e.g., by email).2.7. Continued use of the Service after the effective date of the amendment shall constitute acceptance of the amended T&C.
28. 3. REGISTRATION AND FREE TRIAL; 4. PAYMENT AND SUBSCRIPTION TERMS
3.1. Use of the Service requires online registration. The User must provide accurate, complete, and truthful information during the registration process.3.2. Following registration, the User is entitled to a 14-day free trial period, during which the Service may be used with either full or partially limited functionality.3.3. After the trial period expires, the Service is only available with a paid subscription.3.4. If the User does not purchase a subscription by the end of the trial period, their account will be restricted; however, their data will be retained for 90 days. During this 90-day period, reactivating the subscription will restore full account access. After 90 days, all User data and content may be permanently deleted.3.5. The User is responsible for maintaining the security of their login credentials and for any unauthorized use of their account.________________________________________4.1. The Service is available on a subscription basis. After the 14-day free trial period, continued use of the Service requires an active paid subscription.4.2. Payment methods:a) Stripe online payment system – credit/debit card or other electronic payment methods supported by Stripe;b) Bank transfer – based on an invoice issued by the Provider.4.3. For both Stripe payments and bank transfers, subscriptions do not renew automatically. Upon the end of the billing cycle, the User must purchase a new subscription to maintain uninterrupted access to the Service.4.4. Subscription fees and package details are available on the Provider’s website. The Provider reserves the right to change fees and package contents, with Users being notified at least 15 days in advance.4.5In the event of non-payment, access will be automatically restricted at the end of the billing cycle (after an 8-day grace period), but may still be restored within 90 days if a new subscription is purchased.4.6. Subscription fees already paid are non-refundable, except if the Provider is unable to deliver the Service on a long-term basis due to reasons attributable to the Provider.
29. 5. CANCELLATION AND REFUND POLICY; 6. SERVICE MODIFICATION AND SUSPENSION
5.1. The User may cancel their subscription at any time through their user account or via email.5.2. Cancellation will take effect at the end of the current billing cycle, unless otherwise agreed by the parties.5.3. Refund Policy:• Subscription fees already paid are non-refundable, except if the Provider is unable to deliver the Service on a long-term basis due to reasons attributable to the Provider.• During the 14-day free trial period, the Service may be canceled at any time without any payment obligation.• In the event of a plan change, the validity of the new plan will be extended by a period equivalent to the remaining value of the previous plan, which must be requested in writing by the subscriber via email at info@trinityguard.hu.5.4. In the event of a material breach of these Terms or unlawful use of the Service, the Provider may terminate the subscription with immediate effect.5.5. After cancellation, user data will be retained for 90 days, after which it may be permanently deleted.________________________________________6.1. The Provider reserves the right to modify the content, features, and technical specifications of the Service at any time, provided that such modifications do not materially impair the User’s rights. In the case of significant changes, the Provider will notify Users at least 15 days in advance.6.2. The Provider reserves the right to temporarily suspend the Service, in whole or in part, in the following cases:• for maintenance or development purposes;• to address security risks;• to comply with legal obligations;• due to a force majeure event.6.3. In the event of suspension, the Provider will make reasonable efforts to notify Users in advance via electronic means, except where immediate action is necessary.6.4. The Provider shall not be liable for any direct or indirect damages arising from the modification or temporary suspension of the Service, provided that such modification or suspension is lawful, the User was notified in a timely manner, or the circumstances were unforeseeable.
30. 7. INTELLECTUAL PROPERTY, TRADE SECRETS, AND LIMITATION OF LIABILITY
7.1. The Trinity Guard software, including its complete source code, design elements, databases, documentation, and all related content, is the exclusive intellectual property of the Provider and is protected under applicable copyright laws.7.2. The User expressly agrees not to develop or have developed, either directly or indirectly, any software identical to or containing any part of the functionality of the Trinity Guard software.7.3. The data of the Trinity Guard software—particularly information relating to the operation, structure, and logic of the web application—constitute trade secrets pursuant to Act LIV of 2018 on the Protection of Trade Secrets. The User is obliged to treat such information as confidential, may not disclose it to any third party, and may not use it without authorization.7.4. Subscription fees, custom offers, and discounts agreed upon under this Agreement are likewise considered trade secrets.7.5. The Provider undertakes to treat as confidential all information relating to the User’s business activities and security services, and will not disclose such information to third parties, except where required by law.7.6. The User acknowledges that the Provider may use infrastructure, hosting, and communication channels provided by third parties to deliver the Service. The Provider shall not be liable for any data loss or service outage resulting from failures of such external services.7.7. The Provider shall not be liable for any operational issues resulting from defects in the User’s own equipment, software, or internet connection.
31. 8. GOVERNING LAW AND DISPUTE RESOLUTION; 9. DATA PROCESSING AND DATA PROTECTION
8.1. This Agreement and the legal relationship between the parties shall be governed by the laws of Hungary, with particular reference to Act V of 2013 on the Civil Code and all other applicable Hungarian laws and regulations.8.2. The parties agree that any matters not expressly regulated in this Agreement shall be governed by the provisions of the Hungarian Civil Code.8.3. The parties shall make every effort to settle disputes arising from this legal relationship primarily through out-of-court negotiations.8.4. If out-of-court negotiations fail, the parties agree to submit any dispute to the exclusive jurisdiction of the Debrecen District Court or, depending on competence rules, the Debrecen Tribunal (Debreceni Törvényszék).9.1. The Provider processes Users’ personal data in compliance with all applicable laws, in particular Regulation (EU) 2016/679 of the European Parliament and of the Council (General Data Protection Regulation – GDPR) and Act CXII of 2011 on the Right to Informational Self-Determination and Freedom of Information (Infotv.).9.2. The purpose of data processing is to provide, operate, and improve the Service, maintain communication with Users, and comply with legal obligations.9.3. The Provider’s data processing practices, legal bases for processing, the rights of data subjects, and the methods for exercising such rights are detailed in the Privacy Policy, available on the Provider’s website.9.4. By registering for and using the Service, the User declares that they have read, understood, and accepted the contents of the Privacy Policy.9.5. The Provider may disclose Users’ data to third parties only in the following cases:a) to comply with a legal obligation;b) with the User’s explicit consent;c) to the extent necessary for the performance of the Service (e.g., hosting provider, payment service provider).9.6. The Provider retains Users’ data for the period specified by law or until the purpose of data processing ceases, after which the data will be securely deleted or anonymized.
32. 10. COMMUNICATION AND NOTIFICATIONS
10.1. The User may contact the Provider at the following details:• Company name: Trinity Security Limited Liability Company (Korlátolt Felelősségű Társaság)• Registered address: Hungary, 4172 Biharnagybajom, Rákóczi út 38.• Email: iroda@trinitysecurity.hu, info@trinityguard.hu• Phone: +36 70 324 7525; +36 30 223 584810.2. Official notifications from the Provider will be sent to the email address provided in the User’s account or displayed on the in-account notification interface.10.3. The User is responsible for ensuring that the provided email address is active and functional and for regularly checking incoming messages.10.4. Written statements sent to the Provider shall be deemed delivered when the Provider has confirmed receipt by email or postal mail.
33. 11. SERVICE AVAILABILITY AND ERROR REPORTING;12. FORCE MAJEURE
11.1. The Provider aims to ensure that the Service operates with an annual availability rate of at least 99%, excluding scheduled maintenance and force majeure events.11.2. The Provider shall notify the User of any scheduled maintenance at least 48 hours in advance, either by email or via notifications within the User’s account.11.3. The User must report any malfunction of the Service without undue delay, but no later than within 2 business days, through the Provider’s customer support:• Email: iroda@trinitysecurity.hu, info@trinityguard.hu• Phone: +36 30 223 584811.4. Upon receipt of an error report, the Provider will record it and initiate corrective action as soon as reasonably possible.11.5. The timeframe for resolving the issue depends on its severity; however, the Provider will make every reasonable effort to restore normal operation promptly.________________________________________12.1. Force majeure refers to any unforeseeable and unavoidable event beyond the control of the Parties that prevents the performance of the agreement, including but not limited to:• natural disasters, epidemics, fires, floods, explosions;• war, uprisings, riots, acts of terrorism;• governmental or legal restrictions;• nationwide or regional power outages, prolonged internet or telecommunication service disruptions.12.2. During a force majeure event, the Parties shall be released from their contractual obligations for the duration of the impediment.12.3. The Parties must notify each other in writing of the occurrence and expected duration of a force majeure event without undue delay, but no later than within 5 business days.12.4. If a force majeure event lasts for more than 30 days, either Party shall have the right to terminate the agreement in writing with immediate effect, without incurring any liability for damages.
34. 13. SERVICE DELIVERY AND ACCESS PROVISION
13.1. Upon activation of the subscription, the Provider shall supply the User with the necessary access credentials to use the Service (username, password, login link).13.2. The User is required to treat all access credentials as confidential and may not disclose them to any third party.13.3. The User is responsible for all activities carried out using their access credentials. If the User becomes aware that an unauthorized person has gained access to their credentials, they must immediately notify the Provider.13.4. The Provider reserves the right to temporarily restrict or suspend the User’s access if:• a serious breach of these Terms and Conditions occurs,• a security risk is identified,• such action is required by law or regulatory authority.13.5. In the event of access restriction or suspension, the Provider shall promptly notify the User of the reason for the measure and its expected duration.
35. 14. USER CONDUCT RULES
14.1. The User must use the Service lawfully and in compliance with these Terms and Conditions and all applicable laws and regulations.14.2. The following activities are strictly prohibited when using the Service:a) copying, modifying, reverse engineering, decompiling, or attempting to access the source code of any part of the Service;b) unauthorized use of the Service, including sharing access credentials with unauthorized persons;c) intentionally disrupting the Service’s operation (e.g., denial-of-service attacks, introducing malicious code);d) uploading illegal, misleading, defamatory, obscene, or otherwise infringing content;e) engaging in activities that infringe the intellectual property, trade secrets, or other rights of the Provider or any third party;f) reselling or renting out any part of the Service without authorization.14.3. The Provider may suspend or terminate a User’s account if the User breaches any of the above prohibitions.14.4. In cases of severe or repeated violations, the Provider may seek compensation for damages from the User.14.5. The User acknowledges that the Provider cooperates with authorities and is entitled to remove or block access to any infringing content.Closing ProvisionsThese General Terms and Conditions shall enter into force on September 1, 2025, and shall remain valid until revoked.The Provider reserves the right to unilaterally amend these Terms and Conditions, and will notify Users of such amendments in the manner set out in Section 2.4.Executed in: Debrecen, September 1, 2025Provider:Trinity Security Limited Liability CompanyRegistered office: Rákóczi út 38, 4172 Biharnagybajom, HungaryCompany registration number: 09-09-034174 (Debrecen Regional Court as Court of Registration)Tax number: 32028452-2-09Represented by: Györfi Gyula, Managing Director
36. CONTACT US
In order to resolve a complaint regarding the Services or to receive further information regarding use of the Services, please contact us at:
Trinity Security Korlátolt Felelősségű Társaság
Trinity Security Kft.
Biharnagybajom, 4172 Rákóczi út 38.
Hungary
Phone: +36703247525
info@trinityguard.hu